Delivery Information

 

How does it work?

You can place your order through this website or send an us an email. We can also take orders over the phone.

Depending on how far you are from us, we will either deliver your order ourselves in our freezer van, or use next day DHL delivery. 

Orders that are delivered via DHL are packed in special insulated boxes with ice packs. This ensures the products are kept frozen for up to 24 hours, so there is no danger of them defrosting in transit. The boxes and icepacks we use are 100% kerbside recyclable. 

How much is delivery?

There is a minimum order value of £40 for all orders.

Delivery within 5 miles of our kitchen is free.

Deliveries further afield than 5 miles are £5.95.

Orders over £85 qualify for a free delivery.

Do I need to be in to accept the delivery?

No, you don’t need to be in. The special insulated boxes that we use for your order keep the dishes frozen for up to 24 hours.

If you are not going to be in, please let us know and we can arrange a safe place to leave the delivery. At the checkout, there is a section for special delivery instructions.

Please also remember to visit our stockists page as there may well be a stockist close to you which may be more convenient than a delivery.

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